At GUVUBA, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://guvuba.com and make use of our services.
By using our website or purchasing our products, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand how we handle your personal information.
1. Information We Collect
We may collect the following types of information when you interact with our website or use our services:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by third-party payment providers)
Non-Personal Information
- IP address
- Browser type and version
- Pages visited on our website
- Time spent on each page
- Device type and operating system
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To fulfill your orders, process payments, and ship your products.
- Customer Service: To respond to your inquiries, provide customer support, and improve your shopping experience.
- Marketing: With your consent, we may send promotional emails about new products, special offers, and other information that may interest you. You can opt out of these communications at any time.
- Website Improvement: To analyze trends and improve the performance, usability, and content of our website.
- Compliance: To comply with legal obligations and protect our rights and the safety of our customers.
3. How We Protect Your Information
We implement a variety of security measures to ensure the protection of your personal data. These measures include:
- Data Encryption: Sensitive information, such as credit card details, is encrypted using secure socket layer (SSL) technology during transmission.
- Secure Storage: We store personal data on secure servers and limit access to authorized personnel only.
- Third-Party Payment Processors: We use trusted third-party payment processors for all financial transactions, and they are responsible for securely handling your payment information.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:
- Service Providers: We may share your information with trusted third parties who help us operate our website, process payments, or deliver products (e.g., shipping companies, payment processors). These third parties are obligated to keep your information confidential and are only allowed to use it for the purposes we specify.
- Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests from government authorities, or protect our rights, property, or safety.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and customize content and advertisements. A cookie is a small file stored on your device that helps us remember your preferences and improve our services. You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.
6. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can access and update your personal information by logging into your account or contacting us directly at service@guvuba.com.
- Opt Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link in any promotional email or by contacting us at service@guvuba.com.
- Request Deletion of Your Data: In certain cases, you may request that we delete your personal information. Please contact us at service@guvuba.com to request data deletion.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
8. International Data Transfers
If you are accessing our website from outside of Hong Kong, please be aware that your information may be transferred to, stored, and processed in Hong Kong, where our servers are located. By using our website, you consent to the transfer of your information to Hong Kong and the processing of your information as described in this Privacy Policy.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.